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How to convert encrypted WMA to MP3/WAV?

- Sorry, our software can't convert WMA files that are encrypted.


I am a registered user, but I have lost my registration code, must I pay it again?

No, you needn't.
Please CLICK HERE to send an email to us for resending it. Please include the following information in the email for locating your order record from our database.
  1. Order ID
  2. Email address used in the order
  3. Full name used in the order
  4. Address used in the order
  5. Order date

When will I get the registration code if I buy it?

Generally, you would get a registration code as soon as you complete your order! Sometimes, you won't get the registration code for some special reasons like the following,
* WRONG EMAIL ENTERED,
* SERVER RESTARTING AT THE MOMENT,
* TIMEOUT WHEN SENDING THE REGISTRATION CODE,
* YOUR MAIL SERVER REJECT OUR SENDER,
* MORE OTHER REASONS,
On these cases, you won't get the registration code soon. If you can not get the registration code within 1 hour, feel free to send an email to us for resending the registration code. Please CLICK HERE to send an email to us for resending it. Please include the following information in the email for locating your order record from our database.
  1. Order ID
  2. Email address used in the order
  3. Full name used in the order
  4. Address used in the order
  5. Order date

I have no credit cards, how to pay for it?

Please send an email to us, we would tell you how to order it without a credit card.


I have no US dollars, how to order it with other currency?

Please send an email to us, we would tell you how to order it without US dollars.


Is your online order form secure?

Yes, it's 100% secure!


Do you offer discount prices for multiple licenses?

Yes, we do! Please click here to send an email to us for more details.


Can I resell your software?

Yes! We offer high commission not less than 40% for reselling our software MP3 WAV WMA Converter.


When I run you software, it shows that a required .DLL file MSVBVM60.DLL was not found, how do I?

Our software need Microsoft Visual Basic Runtime 6.0 Service Pack 5.0 to support it. If you experience any errors while running the software, with such errors as missing files please download and install the following file. Inside are extra system components that our software requires to run properly.

[ DOWNLOD HERE! ]


How to register it?

Please click here to see how to regsiter it.


I have other questions that not listed here, how do I?

Please click here to send your other questions to our support team.

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